Sick of me talking about my lack of new glasses yet? Then read on!
Deb talked to the VisionWorld Manager from the store near ProEx AND the District Manager who also has the Rosedale store in her district.

Seems that VisionWorld changed labs for making glasses...and then their business doubled (VisionWorld's business, I think).

This explains why my glasses are late (and I'm not the only one, apparently.). It does NOT explain the complete lack of communication coming FROM VisionWorld. That's just not good customer service...

If this had been told to me earlier, I'd be a lot more understanding about it. I am a little less pissed now, though. I know all too well that shit happens, but I also know that people are less pissed off when they have some information about WHY the shit is happening.